Dispute Resolution

We have wide experience of dispute resolution across direct and outsourced services, as well as PFI/PPP contracts. We can take our clients through this challenging process from crystallisation to enforcement and on to performance improvement through robust change management.

We engage directly with our clients in conflict situations, not just to determine strategies to mitigate discord but to resolve or reduce the impacts of disputes wherever possible. We do this through implementation of various mechanisms such as performance improvement programmes or strict application of contractual obligations and requirements.

We support resolution through:

• Negotiation
• Adjudication
• Mediation
• Expert Determination
• Dispute Boards
• Arbitration